Terms and Conditions

Welcome to The Italian Wine List (hereinafter also “we“).
The following terms and conditions govern the use of the The Italian Wine List Pte Ltd website. Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these terms please do not access or use the The Italian Wine List website.

Agreement

By using The Italian Wine List website you agree to be bound by these terms and conditions.

Pricing

While The Italian Wine List try to ensure that all details, including the prices, displayed on its website are correct and updated, The Italian Wine List cannot guarantee that they are. The Italian Wine List do, however, update this website as frequently as possible. Please ensure that, before placing an order, you have checked all the relevant information about the product you have selected, as this may have changed since you last visited the website. All prices are subject to change at any time up to the time the order is received by our system and paid. In the unlikely event that we have under-priced a product, we will not be able to provide that product at the stated price, vice-versa, if a product has been over charged, a credit note of the difference will be issued as refund.

Ordering

When you place an order on The Italian Wine List On-line store this represent a purchasing offer. The purchase contract for the products selected shall only be formed once our system receives the payment. Only at that time a purchasing confirmation message will be sent to your e-mail address.

Payment

We accept payment by credit cards via Pay Pall, Visa, MasterCard, American Express.

Delivery

Deliveries are scheduled from Monday to Friday 10am to 8pm within 24 hours from the purchase. We cannot guarantee next day delivery for orders received after 2pm.

Deliveries in Singapore are free of charge.

For special delivery requests we will do all the reasonable efforts to comply with but, we cannot guarantee any delivery outside the above stated deliveries time.

In case no one can receive the parcel at the given address, we will try to contact you to arrange an alternative delivery. If we won’t be able to get in touch with you we will send the wine back to our warehouse. A second delivery can be arranged with a charge of S$12. We may leave the parcel at your doorstep, to neighbors or to security guards, if we are so instructed.  Please inspect the products as soon as possible in order to notify us immediately in case of of breakages or wine shortages. We are unable to guarantee replacements or credit unless we are notified within 24h from the delivery. We understand that wine emergencies occurs and that you may ask for urgent delivery, in that case we will do our best to accommodate  your request. In case you may consider to self collect your order at our warehouse, do give us a call at +65 63149473 to arrange the pick up.

The Sale of Alcoholic Beverages

The Italian Wine List does not sell alcohol to persons under the age of 18. By using The Italian Wine List website site you are acknowledging that the person receiving and consuming the alcoholic beverages from The Italian Wine List is above the age of 18.